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Make sure you know the legal requirements for Canadian residents, the minimum age to open an account, how to verify your account, and safe payment methods before you sign up or deposit to $. Your chosen $ method is used to process all transactions, such as deposits, bonus credits, and withdrawals. Check that your balance in $ is above the minimum levels to avoid delays in withdrawals. To keep your information safe and stop people from getting into your account without permission, we check the personal information you give us when you sign up. Users are not allowed to have more than one account, and anyone who tries to do so will have their access limited or suspended. Only approved account holders can get bonuses, rewards, and promotional offers. There are rules about who can get them, how long they last, and when they expire. If you misuse them, you could lose any promotional credits you still have. There are ways to settle disputes and promote responsible gaming. Before you contact support, read the rules for withdrawing money and the know-your-customer requirements. To keep gaming safe, users are told to set limits on how much they can deposit and lose. If you don't follow the rules, you could lose your balances, have your account closed, or be reported to the police in Canada. Sign up now and start your experience with confidence. You can play with safe $ transactions that are made just for Canadian users.
Before you start making an account, make sure you have a valid email address, proof of identity, and a way to pay that is accepted. You must be at least 18 years old to make a profile. The full name, address, and date of birth that you enter when you sign up must match exactly what is on official documents. Some Canadian users may need a unique identification number to follow the rules in Canada. As soon as you register, you should upload scanned or digital copies of the required documents. This is because you need to be verified before you can use all of the features, like making a deposit in $ or asking for a withdrawal. If you don't give correct, up-to-date information, your account may be limited or closed. Passwords must be at least eight characters long and include letters, numbers, and symbols. Don't share your credentials or use information that is easy to guess to keep your privacy.
| Requirement | Description |
|---|---|
| Minimum Age: | 18 |
| Documents for Verification | ID from the government, proof of address, and payment method information |
| Address for Email | Valid and one-of-a-kind for each user |
| The user's name must be on the payment account, and the balance must be shown in $. |
Make sure all the information is correct, because changes may need to be approved by support.
Customers can deposit money into $, change settings, and enjoy the entertainment options that are available once their account has been verified.
You can fund your account with a major debit card, an e-wallet, a crypto wallet, or a prepaid voucher. All deposit transactions are processed right away, so you can see your balance in $ in just a few seconds. The minimum deposit amount for each transaction is 10 $. The maximum amount depends on the option you choose and whether or not your account has been verified.
Only use payment methods that are in your name to make sure you follow the rules. We don't support transactions with third parties, and they could cause delays or cancellations in processing. The list of supported providers is tailored to your region; always verify the latest details in your account payment section.
Before submitting a withdrawal, confirm that all verification requirements are complete. Unverified accounts cannot request payouts. The least amount you can take out is 20 $. Requests are usually looked over within a day. The actual receipt of $, on the other hand, depends on how the transfer is made. E-wallets and cryptocurrencies usually go through in a few minutes, but bank card withdrawals can take up to five business days.
All Canada laws about checking the source of funds and stopping money laundering apply. If management sees something suspicious or doesn't get the paperwork they need, they can temporarily hold or deny transactions.
If you need help or want more information about payment partners and eligibility for local deposit bonuses in $, please contact customer service through live chat or email.
You can only cash in on a reward after you have met all of the rollover requirements, which are usually set at 30x unless otherwise stated. Before asking for any withdrawal of bonus-related funds, check your progress on the promotions dashboard to make sure you are meeting your rollover goals. If you don't meet these requirements, you may lose your bonus balance and any winnings that go with it.
Different promotions can have different eligibility periods, but the most common one is seven days after activation. If you don't use your rewards or don't reach your rollover goals within the time frame, you will lose them automatically. Always check the rules for each offer to see what the minimum qualifying deposits are and what payment methods are not accepted in Canada.
The most you can bet in a round with promotional credits is 5 $. If you try to go over this limit, you could lose your winnings or lose access to bonuses. Also, some slots and table games may not help you finish your bonus rollover as much as others. For a list of games by category, see the bonus info page.
At any given time, a user can only have one incentive going. It is against the rules to combine multiple campaigns or try to get around these rules by making duplicate accounts. If you do this, your account will be closed and the money in it will be taken.
Before customers can cash out money they won from bonus play, they must prove who they are. According to local Canada compliance standards, withdrawal requests that are higher than the original deposit amounts may need to go through more source-of-funds checks.
If you think someone is using your profile without your permission or need to temporarily turn it off, contact customer support right away. Quick action keeps your personal and financial information safe and stops people from taking money from your $ balance without your permission.
Access may be limited if you are suspected of fraud, using false information, or breaking the rules of the platform more than once. The frozen balances in $ will stay safe until the investigation is over. Usually, it takes up to 14 business days to reach a resolution. Once confirmed, allowed withdrawals will be handled automatically. Illegally obtained prizes or deposits may be voided.
Activate self-exclusion tools directly from your profile settings or via the support team, setting a minimum closure period of one month. All gaming activity is immediately restricted; residual $ balances can be accessed after contacting support and completing identity checks. To lift exclusion, a formal written request is required. Cooling-off periods are enforced before reopening the account. For Canadian customers, local responsible gambling organizations offer additional tools and assistance. Utilize these resources for further protection and advice where needed. Access transaction history at any time to review all actions taken during suspension or self-exclusion. You can ask the privacy office to move your personal data or delete it for good by sending them an email. However, they may be required by law to keep some information. If you want to appeal a decision to suspend your account, send proof to the dispute resolution team. According to the laws of Canada, each case is looked at on its own.
Your balance in $ will stay the same throughout all dispute procedures, unless fraud is found.
If you need more help or have questions, you can contact the dedicated user advocacy team by live chat or email. Clear and timely communication will make it more likely that your problem will be solved to your satisfaction.
Bonus
for first deposit
1000CAD + 250 FS
